In 1925 in the small central Iowa town of Pella, Pete and Lucille Kuyper invested in a cutting-edge product, a window screen that operated like a roller shade. This led to the launch of Pella Windows & Doors, named for its headquarters and founding community, which today employs more than 8,000 people in 17 manufacturing locations and more than 200 showrooms across the country.
Pella’s innovativeness continues. Pella Corporation was number eight in Fast Company’s Most Innovative Design Companies of 2022 listing, the first window and door manufacturer to make the cut. The company was also recognized for design excellence as Most Innovative Window by Window + Door, Most Valuable Product by Residential Products, in the Top 30 Most Innovative Products by Dotdash Meredith’s “Beautiful Kitchens & Baths” magazine, an Architect’s Newspaper Best of Product Awards Editors’ Pick, an Architizer A+ Product Awards finalist, an Azure AZ Awards for Design Excellence People’s Choice Award Winner, an International Design Excellence Awards Gold Winner, and an International Builders Show Best in Show.
Pella Windows & Doors of Omaha and Lincoln has served the local community for over 60 years. The locally owned and managed branch has experienced significant growth and opened a gorgeous new showroom near the triangle of Highways 370 and 50 and Interstate 80 in 2020 to meet the needs of clients in the Omaha/Council Bluffs metro and surrounding areas.
The facility features a 46,000-square-foot warehouse with six ground-level and 12 dock-height doors for the growing installation divisions, giving installers multiple entrances to process orders more efficiently. The prefinish department expanded in size by 25% to include two paint booths and allow for more production at a lower cost to customers. The new facility also boasts a larger area for offices, a new showroom, and training space.
Owner Greg Boulay has focused on leadership development, process improvement, and customer service. A new three-executive team has been named to guide the company’s strategic development and includes Vice President of Sales and Marketing Vince Boulay, Vice President of Operations Wes True, and Chief Financial Officer Duane Putz.
Pella’s local team understands business owners’ and homeowners’ desire for windows and doors that stand up to Midwestern weather extremes. The Omaha showroom features an impressive variety of products with sales representatives who have the expertise to guide property owners in making sound choices for long-lasting and beautiful results. Pella’s Lincoln Experience Center is located at 4822 Pioneers Boulevard (Suite 4) and provide the same level of service to customers in and around Lincoln.
Homeowners and business owners are welcome to stop by a showroom to see and touch the broad selection of windows and doors, and to explore options like Hidden Screen and Easy-Slide Operator up close. A free, no-pressure, in-home consultation can be scheduled online, via phone or at a showroom visit. Virtual consultations are also available.
As Nebraska invests in workforce development initiatives, Pella Windows and Doors of Omaha and Lincoln prides itself on offering growth and development opportunities for employees and installers. Providing excellent customer service starts by investing within, Vince Boulay explained. This comes from equipping teams to be creative, collaborative problem-solvers, innovators, honest, passionate, sustainable, committed, team-oriented, and dedicated to continuous improvement.
Additionally, Wes True said the company remains customer- focused because it maintains a great work “culture that starts at the top” and “bleeds over into our installers, and they feel like it’s almost a family-type environment.”
Vince Boulay accredits much of the company’s success to its employees and the fresh perspectives they offer.
“We’ve had so much growth through our people,” he said. “As we’ve doubled in size the organization structure has changed… Internally grown.”
Investing in its local brand. Investing in its people. That is how Pella Windows and Doors of Omaha and Lincoln continues to leave a footprint in the State of Nebraska, double in size, and emerge as an industry leader.
Take Omahan Austin Annan who was age 17 when he began working in the company’s warehouse. Now 20 years later, he’s served in several leadership roles including management because the company believes in improving the workforce by also investing in employees’ competencies and skills, product education, installation education, and serviceability.
Even through economic downturns, Pella Doors and Windows of Omaha and Lincoln “invested back into the company knowing that our economy was going to come back. That our builders were going to come back,” Annan said. “We are seeing that with how we’re building our business. You truly feel like you’re working for a good family atmosphere.”